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Table of Content

    25 March 2025, Volume 43 Issue 2
    How does the “Reminder Service” Reduce Administrative Burden?—Findings from the Case of Wenjiang District in Chengdu
    HAN Xiao, LI Yufei
    2025, 43(2):  3-17. 
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    The main reason the public is unclear about “where,how,and whom to approach” for government services lies in the mismatch between information supply and demand. Despite government efforts to expand information channels and coverage,the traditional model of “people seeking information” has hindered the resolution of the “last mile” issue. Wenjiang District in Chengdu has pioneered a new model of government information disclosure by creating a “reminder service” that enables precise matching through “information seeking people”. This paper provides an in-depth analysis of the Wenjiang case and reveals that the “reminder service” is a progressive process involving structural process reshaping,streamlining of relationships between departments, and the realization of value co-creation. The transformation from “people seeking information” to “information seeking people” is critically dependent on the restructuring of information and business flows,supported by the data platform. However,challenges such as the need to improve platform usability,concerns over information security and privacy,and unclear legal responsibilities may arise during implementation. Through this case,based on summarizing successful experiences and process logic,it offers new insights into how government information disclosure can enhance the quality and efficiency of public services.
    The “Strengths” and “Weaknesses”:The Situation and Adjustment of Grassroots Governments in the Digital Transformation of Public Services
    LI Yang
    2025, 43(2):  18-30. 
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    The digital transformation of grassroots public services is a crucial pathway to advancing national governance modernization and enhancing public service provision. Grassroots governments,by virtue of their proximity to communities,minimal jurisdictional discrepancies,and agile decision-making capabilities,are well-positioned to drive this transformation. However,they also face challenges such as limited authority,scarce resources,and inadequate technical skills. This situation may lead grassroots governments adopting a behavior strategy of extensive innovation and ad hoc governance,resulting in multiple challenges such as insufficient project sustainability,mismatch between technology and demand,and shortsighted innovation. To mitigate these structural tensions,it is vital to improve resource allocation,establish interdepartmental collaboration frameworks,and enhance technological capabilities. Future policymaking should focus more on the real conditions faced by grassroots governments,foster demand-driven and sustainable digital initiatives,and ensure the efficient and enduring governance of grassroots public services.
    The “Elderly’s Technology Anxiety” in Smart Elderly Care and Its Coping Strategies
    YOU Tengfei, HUO Jiajia, YAO Yuchen
    2025, 43(2):  31-39. 
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    As a vital solution to address population aging,smart elderly care has increasingly attracted attention from various sectors of society. However,during its implementation,a lack of sufficient trust from the elderly towards smart elderly care has led to the emergence of the “elderly’s technology anxiety” phenomenon. This anxiety manifests in three main ways:“cold reception” in infrastructure development,“intergenerational perception gaps” in the use of smart devices,and “rapid knowledge updates” in the process of improving digital literacy. The underlying causes can be attributed to the fragmentation of community trust,mismatched supply and demand in practical application,and gaps in age-friendly adaptations. Based on these findings,this paper proposes specific strategies to address “elderly’s technology anxiety”,suggesting a three-stage approach:the initial exploration stage focusing on scientific planning,the rapid development stage emphasizing pilot breakthroughs,and the comprehensive deepening stage aimed at broad-scale implementation.
    The Multidimensional Collaboration in Public Guardianship for Individuals with Intellectual Disabilities: Take the Position of the Ministry of Civil Affairs and “Two Local Committees” as the Center
    TAN Jinke, WU Keying
    2025, 43(2):  40-51. 
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    The guardianship of individuals with intellectual disabilities presents an urgent theoretical and practical challenge. Although China’s Civil Code provides general provisions regarding public guardianship for individuals with intellectual  disabilities,it has not yet established clear guardianship rules. To ensure the orderly and effective public guardianship of individuals with intellectual  disabilities,requires optimizing the multidimensional and collaborative mechanism of the Ministry of Civil Affairs and the two local committees. However,due to the complexity of guardianship scenarios and the diversity of guardianship entities,the public guardianship of individuals with intellectual  disabilities faces the following limitations:there is the ambiguous entities and the unclear division of responsibilities for the guardianship of individuals with intellectual disabilities;the collaborative efforts among entities within the guardianship network are insufficient,and societal forces are not fully engaged;there is an absence of effective mechanisms to supervise guardians. To address the current limitations in legal provisions and the inadequacies in the multidimensional and collaborative guardianship network,it is necessary to respond to the issues related to the position of the Ministry of Civil Affairs and “two local committees” as guardians within the guardianship network,the legal status of the Ministry of Civil Affairs as a private or public entity,and the hierarchy of consent between the Ministry of Civil Affairs and “two local committees”. Furthermore,the guardianship process needs to be optimized,the supervision mechanisms of, guardianship need to be improved.
    Empowerment and Protection: Conflict and Reconciliation Between Autonomy and Guardianship of Adults with Intellectual Disabilities
    ZHOU Jie
    2025, 43(2):  52-65. 
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    In the legal framework governing the guardianship of adults with intellectual disabilities, the conflict between autonomy and guardianship primarily arises from the evaluation of the individual’s decision-making capacity and the corresponding handling of their rights. The “one-size-fits-all” provisions in current laws often overlook the autonomy of adults with intellectual disabilities in key areas of life such as healthcare, economic, education, and social particiation. This leads to excessive intervention by guardians, resulting in an imbalance and injustice in the protection of their personal and property rights. To address this issue, legal reforms should be implemented to ensure that adults with intellectual disabilities have decision-making and participation rights. A decision-support system should be established to provide necessary assistance while maximizing their right to make autonomous choices. Furthermore, the state should intervene with appropriate public authority and develop more detailed plans for safeguarding autonomy according to different situations, thereby improving the guardianship system and ensuring more comprehensive and balanced legal protection of the rights of adults with intellectual disabilities.
    Research Progress,Trends and Prospects of Community Governance Community
    XU Xun, LI Keping
    2025, 43(2):  66-79. 
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    Community is the basic unit of social governance,and community governance has always been a matter of great importance to the party and the government,and it is also a hot topic and an important field of academic research. Based on 453 core and CSSCI journals including extended editions) from 2005 to 2024,this paper uses bibliometric analysis to visually analyze the research status and research hotspots of community governance community through CiteSpace software,and intuitively and systematically displays its research hotspots and research trends. The results show that the research hotspots of community governance community have a high degree of correlation with national policies,but the core author group has not yet been formed,and there is little cooperation and exchange among various research institutions. The research themes mainly focus on the evolution and construction logic of the community governance community,the diversity of governance subjects of the community governance community,and the specific practice of the community governance community. From the perspective of evolution,the community governance community has three stages:gestation period,embryonic period and development period. Future research should continue to broaden the research horizon, enrich the research system,deepen the research content,use a variety of research methods.
    The Impact of Organizational Innovation Climate on Employees’ Proactive Innovation Behavior in Garment Company—The Moderating Effect of Being Envied
    YU Junying, REN Yejing, HUANG Shuya
    2025, 43(2):  80-94. 
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    Innovation-driven development strategy is one of the most powerful supports to achieve high-quality development in China. In recent years,domestic clothing brands also seek to transform from “imitation” to “innovation”. Repeated experiments verified that organizational innovation climate has a significant positive impact on employees’ proactive innovation behavior in garment enterprises. Specifically,employees’ innovative self-efficacy and tacit knowledge sharing play a chain mediating role in the impact of organizational innovation climate on employees’ proactive innovation behavior. Being envied weakens the influence of organizational innovation climate on innovative self-efficacy,but strengthens the influence of tacit knowledge sharing on employees’ proactive innovation behavior.
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