秘书 ›› 2026, Vol. 44 ›› Issue (3): 53-61.

• 公共管理 • 上一篇    

情怀与组织边界重塑:跨部门救助协作何以成功?

孟华,周姣   

  1. 厦门大学,山西省长治市纪委监委
  • 出版日期:2026-05-25 发布日期:2026-06-18
  • 作者简介:孟华,博士,厦门大学公共政策研究院、厦门大学应急管理研究中心副教授。研究方向:地方协作治理、政府绩效管理。周姣,山西省长治市纪委监委公务员。研究方向:跨部门协作治理。
  • 基金资助:
    国家社会科学基金一般项目“面向共同富裕示范区建设的区域协同发展质量测评”(24BGL224

Qinghuai and Organizational Boundary Reshaping:Why does Cross-Departmental Rescue Collaboration Succeed?

MENG Hua,ZHOU Jiao   

  • Online:2026-05-25 Published:2026-06-18

摘要:

本文以A市春蕾安全员困境儿童救助机制为例,探讨跨部门救助协作何以取得成功。研究发现,不同跨界者在组织边界互动中形成三种情怀组合,而不同情怀组合会导致不同的组织边界重塑结果:在“强-强”情怀组合下,组织可以实现从服务边界、职能边界到心理边界的重塑;在“强-弱”情怀组合下,组织边界重塑主要聚焦于服务边界与职能边界层面;在“弱-弱”情怀组合下,组织边界重塑仅限于服务边界层面。进一步分析表明,情怀之所以能够重塑组织边界,是因为以情怀为基础的信任逻辑和责任逻辑共同塑造了跨界者的互动行动,而跨部门救助协作取得成功的关键在于身处强势组织的强情怀者能够参与到救助协作中。

关键词: 跨部门协作, 情怀组合, 边界互动, 组织边界重塑

Abstract:

Taking the child protection mechanism for chunlei safety officers in City A as a case study,this paper explores why cross-sectoral rescue collaboration can be successful. The research finds that different types of boundary spanners form three types of qinghuai combinations during boundary interactions, and these different combinations lead to varied outcomes in the reshaping of organizational boundaries. Under the “strong-strong” qinghuai combination,organizations can achieve the reshaping of boundaries from service and functional boundaries to psychological boundaries. Under the “strong-weak” qinghuai combination,the reshaping of boundaries is mainly focused on service and functional boundaries. Under the“weak-weak” qinghuai combination,the reshaping of organizational boundaries is limited to service boundaries. Qinghuai can reshape organizational boundaries because the logic of trust and the logic of responsibility,both grounded in qinghuai,intertwine to influence the interactive actions of boundary spanners. The key to the success of cross-sectoral rescue collaboration lies in the participation of individuals with strong qinghuai from powerful organizations.

Key words: cross-departmental  collaboration, qinghuai  combinations, boundary  interaction, organizational boundary reshaping