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Secretary ›› 2026, Vol. 44 ›› Issue (1): 17-29.

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Incentives,Value,and Relationships:an Analysis of How Social Mobilization Strategies Affect Citizen Responses

LI Zhichao,CHAI Guigui   

  • Online:2026-01-25 Published:2026-02-27

Abstract:

Social mobilization is a policy implementation tool grounded in human-centered designthe effectiveness of mobilization influence the achievement of policy objectives and reflect governmental governance capacity. Howeverthe mobilization process exposing deeper dilemmas in the legitimacy of mobilization based on recognitionexisting studies on mobilization primarily Neglect the cognition and behavior of the mobilized. Such mobilizer-centered explanatory paths fail to fully explain the mechanisms through which mobilization operates. This article shifts the analytical perspective from the mobilizer to the mobilized actorsand based on citizens’ response motivationsidentifies three response modesinterest-basedvalue-basedand trust-based. Building on theseit constructs a psychological mechanism for understanding mobilization strategies. Social mobilization strategies can be categorized into three typesincentive-basedvalue-basedand relationship-basedvarious mobilization strategies differ in how they engage social-psychological mechanisms to influence citizens’ response behaviors. Incentive-based strategies regulate individual perceptions of benefits and costs through deterrence and rewardsvalue-based strategies guide cognitive focus through frame alignmentor activate the perception of role consistency through identity constructionrelationship-based strategies stimulate individual emotional resonance through social networksor leverage social norms to guide individual behavior.  The findings contribute to expanding the micro-behavioral perspective in social mobilization research and enrich the understanding of the influence of mobilization strategies on citizen responses in policy implementation.

Key words:

policy implementation, social mobilization, mobilized actors, citizens’ responses, mechanisms