国内外移动政务研究比较与展望——基于CNKI和WOS的文献计量分析

秘书 ›› 2025, Vol. 43 ›› Issue (1): 59-78.

国内外移动政务研究比较与展望——基于CNKI和WOS的文献计量分析

毛万磊，郭政兵

中国海洋大学，西安交通大学

出版日期:2025-01-25 发布日期:2025-01-25
作者简介:毛万磊，博士，中国海洋大学国际事务与公共管理学院副教授、硕士生导师。研究方向：数字治理与政府创新。郭政兵（通信作者），西安交通大学公共政策与管理学院博士研究生。研究方向：移动政务、生态系统服务。
基金资助:
国家社会科学基金项目“在线政务服务对政府信任的影响机理与提升策略研究”（20CZZ035）

Comparison and Prospect of Domestic and Foreign Mobile Government Research：Bibliometric Analysis Based on CNKI and WOS

MAO Wanlei，GUOP Zhengbing

Online:2025-01-25 Published:2025-01-25

摘要/Abstract

摘要：

移动政务已成为政府治理的重要载体。对国内外移动政务研究进行比较分析，有助于优化研究范式，助益数字治理能力的提升。本研究以CNKI和WOS核心数据库中的移动政务研究相关文献为分析对象，运用CiteSpace 和VOSviewer 生成知识图谱，对国内外研究状况进行计量和对比分析，研究发现：（1）从整体趋势看，国内研究起步晚、发展快、体量大，国外研究整体处于上升趋势，并于新冠肺炎疫情期间达到顶峰；国内外的研究都经历了萌芽期、发展期、成熟期和创新期四个阶段。（2）国内外研究机构合作网络均较为松散，在国内，高产学者引领了本学术团体的发展，并且不同“产学研”主体间的合作推动了移动政务技术和产品在实践领域的应用；在国外，高产学者相对游离于学术团体之外。从国际合作来看，中美两国成为研究的主力军。（3）国内外的研究主题存在明显差异，国内研究侧重基础技术，国外研究关注公众接纳。基于以上发现，未来研究可以作如下推进：立足中国发展实践，讲好中国理论故事；聚焦微观实践经验，开展多元范式研究；鼓励交叉学科研究，促进知识创新流动；积极参与国际合作，持续扩大国际影响。

关键词:

移动政务, 文献计量, 知识图谱

Abstract:

Mobile government has emerged as a crucial element of national governance. A comparative analysis of the current status of domestic and foreign mobile government research will help optimize domestic research paradigms and improve digital governance capabilities. By analyzing research efforts on mobile government from CNKI and WOS core database and utilizing knowledge mapping drawn by CiteSpace and VOSviewer，this study conducted a bibliometric analysis and comparison of domestic and foreign research. The results show that：ⅰ） Looking at the overall trend，domestic research, although started later，has experienced rapid and expansive development. Foreign research has shown a consistent upward trend，peaking during the COVID-19. Domestic and foreign research has progressed through four stages：embryonic stage，development stage，maturity stage and innovation stage. ⅱ） Both domestic and foreign scholar cooperation networks remain relatively loose. However，highly productive domestic scholars have led the development of the academic groups. Collaboration among different entities in the“industry-university-research” framework has promoted the application of mobile government technology and products in practical fields. However，highly productive foreign scholars are outside the academic groups. China and the United States have emerged as key players in mobile government research. ⅲ） There are obvious differences in the research topics. Domestic research focuses on foundational technology of mobile government, while foreign research emphasis on public acceptance of mobile government. Based on these findings, future research can progress continuously in four aspects：grounding itself in the development practices in China and narrating compelling theoretical stories，focusing on micro-level practical experiences and conducting research using diverse paradigms，encouraging interdisciplinary studies to promote the flow of knowledge innovation，and actively participating in international cooperation to consistently enhance global influence.

Key words: mobile government, bibliometrics, knowledge mapping

毛万磊, 郭政兵. 国内外移动政务研究比较与展望——基于CNKI和WOS的文献计量分析[J]. 秘书, 2025, 43(1): 59-78.

MAO Wanlei, GUOP Zhengbing. Comparison and Prospect of Domestic and Foreign Mobile Government Research：Bibliometric Analysis Based on CNKI and WOS[J]. Secretary, 2025, 43(1): 59-78.

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