The smart health and elderly care service model,
based on the concept of “healthy aging” and empowered by digital technology，is the main direction of current exploration in the reform of
grassroots elderly care services. Whether digital technology can achieve
positive reshaping and effective integration in the process of interaction with
the structural network，business processes and
organizational systems of bureaucratic organizations is the key for digital
technology to achieve effective empowerment. H Sub-district is the
demonstration model of digital reform in Shanghai, which has empowered its
health and elderly care services with multiple digital technologies. Through
exploration of paths such as data platform support，data
sharing，business process reengineering, service
resource aggregation，and institutional mechanism
guarantee，H Sub-district promoted the in-depth
integration of governance demands，governance
structures, governance businesses，governance resources
and governance systems in the process of providing health and elderly care
services within the region，realized organic integration
of digital technology and grassroots government，and
achieved the effective empowerment of public service supply by digital
technology，which is a typical example of the current
grassroots government's exploration of digital technology empowering community
health and elderly care services. The governance experience of H Sub-district
provides useful practical references and pioneering examples for the reform of
elderly care service supply in grassroots governance in China.