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Secretary ›› 2021, Vol. 39 ›› Issue (5): 25-38.

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How Collaboration is Successful: A Case Study of Administrative Approval Agency Service in J Province G District

QIAN Yunying   CHENG Qian   

  • Online:2021-09-15 Published:2021-11-24

Abstract: The county and district administrative examination and approval bureaus serve as the organizational basis for the coordinated advancement of the grassroots “decentralization,management and service” reformand it is an important task to actively explore cross-departmental and cross-level collaboration. Constructing an interpretation framework for service innovation of the Administrative Approval Bureau of J Province G District from the three dimensions of cross-departmental collaboration contextcoordination mechanism, and coordination efficiencydue to changes in intergovernmental relations such as resource transfer, organizational establishmentand organizational reformnew coordination mechanisms and structural mechanisms have been created Promote cross-departmental collaboration in G District from both dynamic and static aspects with the procedural mechanismbut the synergy efficiency has not reached the ideal state. Service integration has failed to resolve the problems of target deviation and division of powers and responsibilitiesand reduced the consistency of interests of the cooperating subjects; technical tools also restricted by interest barriers between departmentsit is difficult to improve the ability to apply technologythe uncertainty of the bureaucratic personal relationship network and the phased characteristics of collaborative authority weaken the ability to coordinate conflicts. Standardized synergy built around the management systemrule system and platform constructionand application synergy built by focusing on governance bodiesgovernance toolsand governance objects are important ways to improve the effectiveness of synergy.

Key words: Administrative Approval Bureau, cross-departmental collaboration, collaborative effectiveness, collaborative dilemma